The cheap plastic bag was damaged with a hole in it, only 2 batteries loose in the bag with a loose plastic battery carrier. I was unsure of the websites description as it suggests that the batteries are packed as a batch of '2 Batteries'. I had ordered 2 X the "2 x batteries batch photo" expecting that to be 4 batteries in total. So contacted customer support for clarification as I thought that I had lost 2 in transit. It transpires that if you click on the box that says 2pcs that does not mean "2 X '2 x Batteries'" that just means you are ordering just 2 batteries, very confusing website and rubish packing, could they at least have put the batteries in the supplied plastic carrier, it appears not.